Privacy Policy
At Brit Finds, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
Personal Information
- Full name
- Billing and shipping address
- Phone number
- Email address
- Order details
- Payment information (processed securely by payment providers)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
We collect this information to provide services, process orders, and improve your shopping experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchases
- To provide customer service and support
- To improve our website and services
- To prevent fraud and maintain security
- To send promotional emails and offers (only if you opt in)
- To comply with legal obligations
We only use your information when necessary to provide our services or meet legal requirements.
3. Payment Security
All payments made on our website are processed through secure and trusted payment gateways. We do not store your full payment card details on our servers.
Payment data is encrypted and handled securely to protect your personal and financial information.
4. Cookies Policy
Our website uses cookies to enhance your browsing experience.
Cookies help us to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Provide personalised content and offers
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect website functionality.
5. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties.
However, we may share your information with trusted third parties when necessary, including:
- Delivery and courier companies
- Payment processing providers
- Website hosting providers
- IT and technical support services
- Legal authorities when required by law
These parties are only allowed to use your data for specific services related to our operations.
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Security measures include:
- Secure server systems
- Encrypted connections (SSL)
- Restricted access to sensitive data
While we take strong security measures, no online system can guarantee complete security.
7. Your Data Protection Rights
Under applicable data protection laws (including UK GDPR), you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict processing of your data
- Object to data processing
- Withdraw consent for marketing communications
- Request a copy of your stored data
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.
We recommend reviewing their privacy policies before providing personal information.
9. Data Retention
We retain your personal information only as long as necessary to:
- Provide services
- Complete transactions
- Meet legal and accounting obligations
- Resolve disputes
Once data is no longer required, it is securely deleted.
10. Children’s Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Brit Finds
📍 6 Elford Street, Leicestershire, Ashby-De-La-Zouch, United Kingdom LE65 1HH
📞 +44 7341 340100